Please do not try to access our answers to your questions while horseback riding, sleeping in a tent or riding a bike!!
We know your time is valuable. That’s why we’ve put together the most frequently asked questions that our clients ask. And, of course, we’ve provided straight-forward answers for each of them so you can look over them and be as efficient as possible. In addition, you can always connect with our Catering Consultants.
As early as possible. (Unless you’re planning a 50th birthday party for your unborn child — then you can wait.) Because of our reputation and longstanding relationships, our dates fill up quickly. However, even if you’re In a time crunch and need food in just a couple days, don’t hesitate to contact us. We may ask you to be a little flexible as to time and menu, but we will do our best to fit you in.
Of course we can. We have many years of serving the right food tailored to a wide variety of meetings and events. That’s why our customers trust us. Feel free to discuss your unique needs with one of our catering consultants.
Of course, you will probably want to do a little research first.
Well, if you’re looking for hours and hours of late night reading material…. Actually, you can save a lot of your time by looking at the kinds of meetings or events we typically cater for and then deciding what you want to accomplish. In addition, you can narrow things down by browsing our extensive online menus. Of course, you can always connect with our Catering Consultants who will help you identify what your best options are and create a couple proposals for them.
We are not a restaurant. Our creating, preparing and serving food has a very different process. Restaurants focus on getting individual portions of food to the table in their dining room or ready to be picked up at their counter or door. We focus on getting food for multiple people ready to be served in the location you choose. We provide what you want, where, when and how you want it. That takes more planning and organization.
Dietary needs come in all shapes and sizes. We offer gluten-free, vegetarian, and vegan menu choices. We can offer alternatives for guests who have specific food allergies, and can make suggestions for specialty diets such as paleo, Gluten-free & Vegan. Talk to us about your needs any time. If you’re ordering online, be sure to select the specific options you want. However you order, tell us the name of the people and what they need or cannot have. We’ll prepare it and make sure it is clearly labelled.
Absolutely. We can serve from buffet lines with chafing dishes, baskets, bowls or platters. We can also serve in individual containers, boxes or even bags. We can also set up stations. Check out our handy guide to different types of meetings or events. Feel free to discuss your unique needs with one of our catering consultants.
When you order, we will give you a 30 minute delivery time window. Our courteous delivery staff will also set up your food, so please have the area prepared. If we are staffing your event, we will arrange a venue access time so we can be set-up and ready to serve at the agreed on service time.
We typically need a minimum of 24 hours for our sandwich & wrap and salad menus; 48 hours for hot food menu items. If you have a 'last minute' need, call us. We’ll check our production and delivery schedules and do our best to accommodate. If you can be flexible as to menu choice and delivery time, be sure to let us know.
Our minimum order within regular business hours is $100 before taxes and delivery.
We provide biodegradable plateware, cutlery, and napkins at no extra cost.
If coffee/tea containers or chaffing dishes are used, we'll arrange pick-up of these items the following day.